Who we are

Suburbanite PTY LTD, ABN: 75 169 768 030. Our website address is: https://suburbanite.com.au.

What personal data we collect and why we collect it

Contact forms

In submitting a contact form, newsletter signup form or book request form you are providing us with your personal details and consenting to receive marketing material. This may include, but is not limited to, your Name, Email Address, Phone Number, IP Address, current page, actions on the website and time of submission or access.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Our web servers may automatically collect information when you visit our websites, including: your IP address; the date and time of your visit; the parts of our website you access during your visit; your actions on our website; and the browser you are using. This information may be collected using, but not limited to, Google Analytics and Facebook Analytics.

Who we share your data with

We may occasionally hire other companies or consultants to provide services on our behalf. Those companies will be permitted to obtain only the personal information they need to deliver the service. Suburbanite takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

We also use third party services to manage and/or provide some of our services. These companies may gain access to your personal information while providing this service. Suburbanite may share your personal information with the following companies (not necessarily a complete list): Google, Mailchimp, Amazon, Facebook.

How long we retain your data

If you submit a contact form or other form its metadata and personal information contained within may be retained indefinitely.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Contact form submissions may be checked through an automated spam detection service.